FAQ

What is your return policy?

We offer a hassle-free 14-day return policy.
If you're not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

Our payment process is secure and encrypted to ensure your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing the order.

Once the order has been processed, it may not be possible to make any changes.

Do you ship internationally?

Yes, we ship to many countries around the world.

Shipping costs and delivery times for international orders are calculated automatically during the checkout process.

How long does shipping take?

Orders are normally processed within 1 to 2 business days.

Shipping times vary depending on your location, but most customers receive their orders within 7 to 10 business days .

We also offer express shipping options available during the checkout process.

Do you offer free shipping?

Yes! We offer free shipping on all orders over €35

Standard shipping rates apply to orders under €30.

Can I track my order?

Of course! Once your order has been shipped, you will receive a tracking number via email.

You can use this number to track your package on both our website and the carrier's website.